Information for Our Patients
As your medical home, we want to provide you with the services you need to keep you healthy and manage your chronic health problems.
To schedule an appointment, please call one of our clinics:
Downtown: (216) 781-6724
Eastside: (216) 923-5000
Westside: (216) 619-5571
Central Neighborhood Clinic: (216) 535-9100
We also provide same day appointments. For more information on scheduling appointments, click here.
Current patients only: Please make every effort to see us during clinic hours. However, if you need to reach us for an urgent medical concern after we are closed, you may call: (216) 299-6718 and the provider on-call will return your phone call.
Accessing your Records
Interested in getting access? Ask your clinician at your next appointment.
- Our services are provided on a sliding fee scale, which means that fees for services will vary depending on your income and family size. Click here to see our sliding fee scale (pdf).
- For our current Access to Services and Patient Rights & Responsibilities Guidelines, please click here (pdf). Click here to view the guidelines in Spanish.
- To view the Care Alliance Notice of Privacy Practices, please click here (pdf). Click here to view the document in Spanish.