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Patient Information

Information for Our Patients

Accessing Care

As your medical home, we want to provide you with the services you need to keep you healthy and manage your chronic health problems.

To schedule an appointment, please call one of our clinics:

   Downtown: (216) 781-6724

   Eastside: (216) 923-5000

   Westside: (216) 619-5571

   Central Neighborhood Clinic: (216) 535-9100


We also provide same day appointments. For more information on scheduling appointments, click here.

Current patients only: Please make every effort to see us during clinic hours. However, if you need to reach us for an urgent medical concern after we are closed, you may call: (216) 299-6718 and the provider on-call will return your phone call.


Accessing your Records

Click Here for MyChartPatients who have received an activation code may access their medical chart by clicking on the button below.


Interested in getting access? Ask your clinician at your next appointment.




Important Documents

  • Our services are provided on a sliding fee scale, which means that fees for services will vary depending on your income and family size. Click here to see our sliding fee scale (pdf).
  • For our current Access to Services and Patient Rights & Responsibilities Guidelines, please click here (pdf). Click here to view the guidelines in Spanish.
  • To view the Care Alliance Notice of Privacy Practices, please click here (pdf). Click here to view the document in Spanish.

Permanent link to this article: http://www.carealliance.org/services/patients/