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Staff Directory

Administrative Department

Beverly Burgess, M.Ed

External Affairs Specialist

216-781-6724 ext. 266 -

Contact Beverly Burgess for donations, volunteer opportunities, and community partnerships

Bonita Smith

Operations Manager, School Based Health

216-535-9100 ext. 232 -

The Operations Manager of School Based Health handles all initiatives directly related to providing health care services to students on-site of academic facilities (including elementary schools, middle schools, high schools and colleges). Please contact if you have questions or concerns about Care Alliance Health Center offering this service at your school or how your child can take advantage of services that are currently offered.

Cindy Ester

Billing Specialist

216-535-9100 ext. 268 -

For discrepancies related to billing or questions and concerns about inaccurate insurance payout, please contact the billing specialist.

Delores Gray

Community Engagement Coordinator

216-535-9100 ext. 609 -

Contact a Community Engagement Coordinator for inquiries relating to community events, speaking engagements, and vending opportunities.

Eldred Gaddis

Procurement & Faciliites Manager

216-535-9100 ext. 248 -

Naytasha Sims

AP/General Accounting Clerk

216-535-9100 ext. 255 -

Contact the General Accounting Clerk for all invoicing needs.

Tiffinae Ware


216-535-9100 ext. 252 -

Yulanda Lee

Billing Supervisor

216-535-9100 ext. 261 -

Executive Team

Claude Jones

Interim President and Chief Executive Officer / Chief Medical Officer

216-535-9100 ext. 551 -

Suparna Mahalaha, DDS, MPH

Chief Dental Officer

216-535-9100 ext. 513 -

Terrie Carter

EVP, Development and Marketing

216-535-9100 ext. 246 -

Contact the Director of Development for information regarding fundraising, donations, marketing and IT.

Anthony Felici

Vice President of Finance

216-535-9100 ext. 251 -

Gladys Opong-Tetteh

Vice President of Human Resources

216-535-9100 ext. 504 -

Doris Williams

Vice President of Nursing

216-535-9100 ext. 622 -

This health center is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and a deemed FTCA facility.

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain Health or Health-related claims, including medical malpractice claims, for itself and it’s covered individuals.