Your Visit

Make an Appointment

New and existing patients may schedule an appointment for any location by calling 216-535-9100.

MyChart users may request an appointment through their MyChart account portal.

Patient Portal

After Hours/Urgent Care

A provider is available 24/7 for telephone consultation. Please call 216-535-9100 to be connected to a provider after-hours.

Patient Resources

Welcome Packet

New patients can prepare for their Care Alliance Health Center appointment by reviewing our Patient Welcome Packet, which includes your Patient Rights and Responsibilities.

Patients can also access additional information about services online in the Patient Welcome Packet.

Welcome Packet

Sliding Fee Scale

Care Alliance Health Center uses a discounted, sliding fee schedule based on income and family size according to Federal Poverty Level (FPL) guidelines. Bills for services are calculated using this scale.

Sliding Fee Scale

Transportation Services

Shuttles are available to transport patients to Care Alliance Health Center locations.

View Shuttle Info

Translation Services

Care Alliance provides patients with access to translation and interpretation services during visits and after hours. Patients can expect to receive timely, high-quality communication through intuitive, high-quality technology.

Get a full list of available languages. Call 216-535-9100 to learn more.

Patient Feedback

Let us know how we are doing. Care Alliance is committed to providing high-quality care to all patients in a safe and professional environment.

Please share your feedback by participating in a Patient Experience Survey. We value your comments and strive to exceed your expectations while you visit our clinics.

Patient Experience Survey